Customer Experience Project – Remote in Greece

We are looking for Italian speakers to join our customer support team in Greece . This role offers an international working environment along with full relocation support for candidates moving to Greece.

Imagine the freedom of remote work — with the vibrancy of Greek life.

Location

Greece (Remote -Work From Home)

Schedule

5 days a week, rotational shifts (08:00 – 00:00)

Financial Package & Benefits

- Base Salary: €1,050 gross / month x 14 salaries
- Performance Premio: Up to 10%
- Paid Training: Full training is provided and fully paid from day one.
- Relocation Package (for candidates relocating from another EU country):
- Flight ticket covered (within the EU)
- 2 weeks of hotel accommodation upon arrival
- Airport pickup on arrival
- Real estate agency fee covered

Daily Tasks

- Providing customer support via phone, email, and chat (in Italian)
- Assisting with account issues, content reports, and platform queries




- Resolving customer inquiries efficiently while maintaining high service quality
- Logging interaction details accurately in internal CRM systems
- Meeting standard team productivity and quality targets
- Advocating for community safety and product understanding

Profile We Are Looking For

- Fluent Italian (C1/C2 level)
- Good working knowledge of English (B2+ level) for training and internal communication
- Strong interpersonal and analytical skills
- A solutions-driven mindset and genuine passion for helping others
- Comfortable navigating digital tools and multi-screen environments
- Ability to adapt to a fast-paced, multicultural team
- No prior experience required — full training provided

How to Apply

If you are ready to take on this exciting opportunity and start your work-from-Greece journey, please send your updated CV in English

No fees required at any stage of the recruitment process.

#J-18808-Ljbffr

📌 Italian Customer Support Representative – Relocation to Greece Supported (Lecce)
🏢 FH Collective - Academy
📍 Lecce