Descrizione del lavoro

Are you passionate about the world of events, organized, dynamic, motivated and have excellent interpersonal skills?
Do you have an eye for detail, are ambitious, have an open and positive personality and do you like teamwork?
Then YOU are the candidate we are looking for!

As a Group M&E; Supervisor of the Meeting & Events Sales Cluster, you’ll play a key role in supporting the success of the Cluster M&E; department. You’ll help drive enquiry conversion, maintain exceptional service standards, and support the development of the team, ensuring every client and guest receives a seamless and memorable experience. We are looking for a new talent to add to our Milan-based team, focused on selling groups for our German, Swiss and Austrian hotels.

Short & Crisp: Do you enjoy selling hotels for meetings, events and groups? Are you curious about the German, Swiss and Austrian market and are looking for an opportunity to showcase your German-speaking abilities, while working in Milan?
We have the job for you!

Here are a few insights into your new job:

Qualifications

Your new tasks:

Enquiry Excellence: Ensure all enquiries are handled efficiently and professionally, meeting Radisson Hotel Group standards and agreed response times.

Sales Conversion: Drive conversion from enquiry through to signed contract, utilising RHG tools, systems, and processes to maximise revenue opportunities.

Team Support & Leadership: Support, coach,



and assist team members to ensure the smooth day-to-day running of the Cluster Groups & M&E; department.

Client & Guest Experience: Deliver a consistently high level of service, ensuring both property and company standards are achieved.

Sales Culture: Contribute to a proactive, sales-driven environment by identifying upselling, cross-selling, and new business opportunities.

Collaboration: Work closely with colleagues across departments to maximise client satisfaction and resolve challenges with a positive, solution-focused approach.

What we offer you:

- Modern systems and processes support you in your tasks and in ensuring optimal selling of our hotels

- Onboarding week and buddy program to introduce you to our systems, philosophies and daily business

- The Radisson Academy e-learning program and internal training prepare you for every challenge

- Flexible office working hours from Monday to Friday between 8 a.m. and 6 p.m

- Flex Working gives you the opportunity to work from anywhere for up to 2 days a week

- €500 Refer-a-Friend premio for every recruitment through your recommendation

- An extra day off around your birthday

- Free access to our in-house gym

- Employee and friends & family rates in all our hotels to benefit from when planning your vacation, and additional 30% F&B; discount during your stays

- The M&E; Incentive Agreement makes achieving goals even more attractive!

📌 Group M&E Supervisor - Italy Offices Milan (Milano)
🏢 Radisson Hotel Group
📍 Milano