Role Summary
Join our global Controls & Automation team as a Service Engineer Controls, delivering technical excellence and innovative solutions worldwide. You will provide professional support for Glass Forming equipment on the electrical and controls related tasks, including installation, commissioning, maintenance, troubleshooting, and customer training. This role requires a customer-focused mindset, strong digital and technical skills, high degree to work independently and a commitment to continuous improvement in line with Bucher Emhart Glass' global standards.
Key Responsibilities
Demonstrate flexibility and willingness to travel internationally (approx. 70%)
Ensure consistently high customer satisfaction and uphold the strong reputation of BEG
Supervise and perform electrical installation, commissioning, functional testing, calibration, and repairs on customer sites following BEG service standards
Configure and validate network systems (TCP/IP, routers, switches, remote access) for forming equipment




Conduct acceptance tests at Bucher Emhart Glass facilities and ensure full equipment functionality before shipment
Develop and follow Health & Safety method statements and risk assessments and ensure BEG and customer H&S; requirements are met
Conduct customer training on equipment operation, maintenance and safety, and support training content updates at Bucher Emhart Glass training centres
Prepare complete service documentation, including trip-, time- and expense reports
Provide feedback on product quality, engineering design and customer requirements; contribute to installed equipment databases and service product improvements
Collaborate with Product Management, Engineering, R&D; and the Academy to provide technical feedback and contribute to training content
Qualifications & Experience
Technical degree or equivalent qualification in Electronics, Mechanical Engineering e.g., bachelor's degree in a relevant field
Minimum of 2 years' experience as a Field Service E

📌 Service Engineer Controls International (Italia)
🏢 Industria del vetro
📍 Italia