Field Service Engineer (Rome area) (Agrate Brianza)

Field Service Engineer (Rome area) (Agrate Brianza)

01 ago
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Agrate Brianza

01 ago

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Agrate Brianza

Specialista Senior / Project Manager

In this role you service Elekta’s radiotherapy products across a defined European territory, combining hands-on maintenance with customer support to ensure safe, reliable operation. You work autonomously while staying aligned with the wider service organization and elevate issues as needed. The position emphasizes hands-on problem solving, quality and safety, and ongoing product knowledge. You will travel, install, upgrade, and repair systems to support high-quality patient care and workflow efficiency.

Medical insurance for employees and relatives

Company car

Pension plan

Service, maintain, troubleshoot and repair Elekta products across the assigned territory

Carry out planned maintenance, emergency corrective maintenance, upgrades, installation work and customer support activities

Diagnose and resolve technical issues involving complex electronic systems, mechanical assemblies, vacuum systems, pressurised gas systems, high and low voltage systems and related service equipment

Complete corrective maintenance within agreed timescales, escalating issues appropriately while maintaining ownership until the customer is satisfied

Provide responsive, professional support to customers, ensuring a high standard of care and communication throughout the service process

Complete service reports, documentation and administrative requirements accurately and on time

Follow Elekta quality and safety policies at all times and report any issues that could affect product reliability, customer operations or safety





Maintain up-to-date knowledge of Elekta products within the service portfolio

Identify opportunities to improve customer satisfaction and share feedback, solutions or improvement ideas with the appropriate manager

Support the development of colleagues by sharing knowledge and providing training or guidance when required

Be prepared to travel within the assigned territory, and occasionally outside the home country, according to customer and business needs

Technical college, university qualification or equivalent experience in a relevant engineering discipline

Strong technical knowledge across electronics, mechanics, PCs and servers, networking, diagnostic equipment, high vacuum systems and high/low voltage and current systems

Ability to fault find and repair at board level and below

Experience in a medical device service environment; experience servicing linear accelerators or brachytherapy systems would be an advantage

Competence with relevant IT technologies, including Windows OS, Microsoft Office applications and networking

Ability to manage your own workload, work independently and complete assigned tasks effectively

Strong customer focus with excellent interpersonal, written and verbal communication skills

A collaborative, solutions-focused approach and commitment to representing Elekta professionally

Completion of relevant Elekta technical training courses up to third line, or willingness to complete required training

Valid driving licence

English language skills, both written and spoken

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📌 Field Service Engineer (Rome area) (Agrate Brianza)
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Ricevi via email le nuove offerte di lavoro per: field service engineer (rome area) (agrate brianza) / agrate brianza