About The Company Hercle is a fast-growing fintech building institutional-grade infrastructure that bridges fiat, stablecoins, and digital assets, enabling cross-border transactions at scale and in real time. Serving over 200 clients globally, Hercle provides banks, brokers, payment service providers, and fintechs with seamless solutions for cross-border payments, trading, and treasury management. Working at Hercle We're a lean, ambitious team where everyone gets real responsibility from day one, with the freedom to move fast and the support to grow. We work in a flat, collaborative environment where ideas matter more than titles. People here are self-starters who take initiative and help each other succeed. If you're curious, driven, and excited to build the future of finance, we'd love to meet you. About The Role We're looking for a Key Account Manager to join our team and take ownership of a portfolio of strategic B2 B clients. You'll be the primary point of contact for some of our most important relationships, responsible for retention, growth,
and long-term partnership development. This role sits at the crossroads of commercial and operational work. You'll need to understand client needs deeply, coordinate internally to deliver on them, and consistently find ways to grow the relationship. 3-5 years of B2 B account management experience required, ideally in fintech, payments, or financial services. Key Responsibilities Client Ownership: Manage and grow a portfolio of B2 B accounts, acting as the main point of contact and building strong, trusted relationships. Retention and Growth: Drive renewals and identify upsell and cross-sell opportunities within your existing book of business. Client Success: Understand each client's business needs and work cross-functionally with Product, Operations, and Compliance to ensure they get the most out of Hercle's solutions. Commercial Reporting: Track account health, usage metrics, and revenue performance, flagging risks early
📌 Key account manager (Italia)
🏢 Hercle
📍 Italia