In this role you will lead KAM to drive growth and strengthen high-value partnerships across strategic customers. You will shape the account strategy, build executive relationships, and guide a team to deliver exceptional customer value. You’ll collaborate with Sales, Operations and Service to maximize revenue, profitability, and retention. This is a chance to influence how major accounts perceive KONE as the preferred partner and to drive meaningful impact in urban mobility.

- continuous learning programs
- flexible benefits package
- Lead and develop the Key Account Management team
- Define and execute the strategic account management approach
- Build executive-level relations with key customers
- Drive revenue growth, profitability and customer retention
- Lead major commercial negotiations and strategic agreements




- Ensure high-quality account planning and opportunity management
- Collaborate across Sales, Operations and Service functions to deliver customer value
- Proven experience in Key Account Management, Strategic Sales or Commercial Leadership
- Demonstrated people leadership experience
- Strong track record in delivering business growth and customer retention
- Exceptional stakeholder management and negotiation skills
- Strategic thinker with strong commercial acumen
- Experience managing complex customer environments and long sales cycles

In this role you will lead KAM to drive growth and strengthen high-value partnerships across strategic customers. You will shape the account… #J-18808-Ljbffr

📌 Head of Key Account Management (Pero)
🏢 Experteer Italy
📍 Pero