We offer an exciting job opportunity for a Smart Grid engineer to be integrated into our Service & Support team, as a Field Support Engineer, for a company operating in the Smart Grid sector, both in Italy and abroad.
In collaboration with the R&D; department and the rest of the Support Team, the resource will have to deal with:
- Follow the field installations;
- Manage customer support requests;
- Manage internal development requests from the Sales Team;
- Develop and optimize internal procedures for product improvement, testing and debugging;
- Train installers and create a network of service partners;
- Training and aligning support in non-European offices;
- Follow the regulatory development of the various brands, in application to the marketed product;

If you have a propensity for Customer Care and a passion for renewable energy, technology and the electricity market, especially within the intelligent smart grid ecosystem, this is your role.
Responsibility




This role includes the active commitment to the expansion and consolidation of the structure of the entire company service, the scheduling of service activities and ticket management internally and externally to the company, as well as debugging the architecture. In addition, the figure will have to take care of training the technicians and giving support in the affiliated offices, even abroad. In particular, the ability to:
- Work closely with the development and marketing team to define new platform objectives related to specific market opportunities;
- Prepare system requirements, functional specifications, test specifications, and other documentation for various projects;
- Debug the data interfaces between the platform and the various external devices, for example: inverters, energy storage devices, smart meters, electric vehicle charging stations;
- Integrate the control instrumentation with measuring devices, test benches and ad hoc wiring for specific projects;
- Configure, test and commission the pl

📌 Smart Grid Support Engineer (Italia)
🏢 Regalgrid Europe
📍 Italia