We are looking for an experienced

RECEPTION MANAGER (m/f/d)

to join our Sonnwies team

Your Responsibilities With Us

- Managing all operational processes in the front office
- Organizing daily operations at the front desk
- Team leadership
- Warmly welcoming guests upon check-in and check-out
- Guest support and communication
- Quality assurance and quality control
- Complaint management
- Monitoring the preparation and updating of various programs/lists
- Smooth communication and collaboration with various departments
- Training of new employees

What You Bring To The Table

- Completed vocational training in the hospitality industry
- Several years of professional experience in a comparable position in the upscale hospitality industry
- Very good knowledge of English, Italian, and German
- ASA-J certification is a plus
- Computer and IT skills (Microsoft Office suite)
- Flexibility and strong organizational skills
- Communication skills
- Sales talent




- Strong guest-oriented approach
- A professional and confident demeanor

What We Offer You

- All-inclusive onboarding when you start to ensure a smooth transition
- Work amidst the unspoiled nature of the Dolomites with a wide range of recreational activities
- Flexible work schedules, as well as health, pension, and social insurance
- Performance-based compensation
- Free employee restaurant serving breakfast, lunch, and dinner (even on days off)
- Accommodation in employee housing if needed
- Free parking
- Attractive continuing education opportunities, as well as career and advancement opportunities
- Organization of events and group outings for employees
- Discounts on spa treatments, store products, and partner hotels
- Free use of the gym
- 6-day workweek

#J-18808-Ljbffr

📌 Reception Manager (m/f/d) (Laion)
🏢 Sonnwies Dolomites
📍 Laion