Experteer Overview As Service Sales Manager you drive the post‐sales service business for designated accounts, promoting CSAs and Production Value Services including SW Solutions. You are the primary service sales contact for HW Sales Teams and Account Managers, shaping sales strategies and guiding Quote to Cash to hit orders and profitability targets. You analyze customer needs, coordinate cross‐functional efforts, and proactively communicate to secure value‐based service deals. You will travel domestically and internationally to strengthen customer relationships and align with global teams.
Retribuzione / Benefits On‐time renewal of CSAs and warranty conversions
Forecasting orders accurately in CRM
Proactively promoting Advantest services with cross‐functional teams
Identifying opportunities to meet OEE and productivity improvements
Managing Proof of Concepts for SW solutions to demonstrate value
Coordinating global service deliverables, pricing, and Q2C with local/global teams
Supporting deal management for CSA and production solution services
Developing new business opportunities at assigned accounts
Collecting and forwarding customer feedback to relevant departments
Maintaining strong relationships with Account Managers and leadership
Assisting in account strategy to meet business objectives in product and PS sales
Participating in closed‐loop customer management
Responsabilità Customer‐facing experience, preferably global
Strategic sales skills and account management experience
Cross‐functional and cross‐region communication ability
Marketing and sales experience in services and SW solutions
Ability to articulate service value using a value‐selling approach
Technical degree or equivalent
Product and system knowledge
Negotiation skills and ability to achieve favorable outcomes
Data analysis and results communication
Multi‐tasking and proactive communication
Team‐oriented, multicultural mindset
Fluent in English; other EU languages nice to have
Customer‐centric,
📌 Service Sales Manager (Italia)
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📍 Italia