At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
As part of the Marketing Department, CRM Team, you will excel and enjoy this position if you are ready to actively handle the following missions:
- LIFECYCLE CAMPAIGN MANAGEMENT

Monitor and analyze campaign performance through detailed reporting
Conduct monthly checks on automated CRM processes to ensure smooth operation
Generate and manage unique promotional codes for customer initiatives
Contribute to the revamp and optimization of customer communications
- CUSTOMER RECRUITMENT & ENGAGEMENT

Prepare and analyze weekly recruitment reports to track performance
Assist in implementing targeted actions to drive customer acquisition
Support the development and enhancement of recruitment communication strategies
- MYCLIENT APP SUPPORT

Provide support to stores in managing MyClient application




Prepare monthly reports to assess program effectiveness
Oversee promotional campaigns and initiatives for loyalty members
- RETAIL & STORE SUPPORT

Track and manage gift card stock and performance
Ensure timely and accurate upload of weekly communications on the company intranet
- TEAM & ANALYTICAL SUPPORT

Assist in processing monthly cost orders and budget tracking
Contribute to the creation of the monthly CRM Dashboard, offering insights into customer behavior and trends
Logistical support for CRM-related events
Who we are looking for:
- Bachelor's degree in marketing, Business Administration, or a related field
- Customer/client Focus
- Analytical Skills
- Problem solving, proactivity and entrepreneurial spirit
- Relational attitude for internal and external stakeholders

How to be successful in the role and at Sephora:
By staying results-oriented and proactive in this fast-paced and dynamic environment, y

📌 CRM Intern (Italia)
🏢 Sephora Usa
📍 Italia