Royal Caribbean Group seeks a Guest Services Manager to lead a shipboard guest services team, driving exceptional experiences in a fast-paced hospitality environment. You will guide divisions on standards, coach staff, and optimize guest satisfaction across all touchpoints.
You will supervise a team, monitor KPIs, and ensure compliance with immigration and customs policies, collaborating closely with Hotel and Marine departments to deliver seamless service onboard.
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📌 Onboard Guest Experience Leader (Italia)
🏢 Altro
📍 Italia