Carglass is part of the international group Belron®, a global leader in vehicle glass repair and replacement. We operate throughout Italy with advanced technology and a strong commitment to customer care.
KEY ACCOUNT MANAGER
As a Key Account Manager, you will contribute to the company's growth within the B2B channel by consolidating Carglass leadership and transforming major clients – insurance companies and fleets – into long‑term strategic partners.
Mission
Using a high‑level consultative approach, you will maximize claims channeling toward our network, optimize the customer experience, and enhance commercial value.
Key Responsibilities
- Develop and nurture relationships with C‑level decision‑makers, acting as a strategic consultant rather than just a service provider.
- Negotiate and renew complex commercial agreements, identifying new business opportunities (cross‑selling/up‑selling) within the Large Account portfolio.
- Collaborate with the Growth & Revenue team to define pricing strategies and commercial terms for key accounts,



ensuring a balance between competitiveness and profitability while aligning sales proposals with corporate growth objectives.
- Constantly monitor and analyze sales KPIs, translating data into concrete action plans to ensure budget alignment.
- Work closely with key accounts to identify additional strategic initiatives that strengthen the relationship and provide potential new revenue streams.
- Partner with the Marketing team to implement co‑branding campaigns and initiatives designed to improve channeling and brand advocacy.
- Provide regular reports for key accounts (weekly, monthly, or quarterly) and follow up on exception or other reporting needs.
- Fully understand the strategy, goals and drivers of the key accounts and collaborate across business areas to ensure swift reaction and exploitation of emerging opportunities.
- Act as the primary pivot between the client and internal departments (Operations, Finance, IT) to resolve op

📌 Key Account Manager (Italia)
🏢 Belron Italia
📍 Italia