Holidu is one of the world's fastest-growing vacation rental technology companies. Our mission is to make booking and hosting holiday homes free of doubt and full of joy, by helping hosts generate more bookings with less work and helping guests find a holiday home they truly enjoy. Our team of 700 colleagues from 60+ nations shares a passion for tech, an ambition for constant improvement, and a relentless drive to bring the best experience to more than 40k vacation rental hosts and 4 million annual guests.
Your future team
Holidu offers a software and service solution which helps hosts manage and distribute their properties more efficiently. Join our motivated, high performance and diverse team in our office in Florence. We live by the value 'we win as a team' and enjoy working together to reach our ambitious goals, sharing our experiences to learn and grow. We also love to celebrate our successes together, either by cheering each other on in the office or by doing team events.
Your role in this journey
Be the main contact person for our hosts in central Italy who want to list their vacation rentals via our platform and advise them on how to use our product.
Coordinate the going live of our vacation rentals and help hosts with all post-booking related questions to ensure a continuously high level of customer‐oriented service.
Interact with our product and content team to guarantee a smooth onboarding process.
Build strong relationships by conducting regular business meetings with our key‐customers and actively support them in increasing revenues.
Improve the performance of your accounts by analyzing existing data and develop a solution‐oriented strategy.
Organize lead generating and networking events to build a community of hosts.
Your backpack is filled with
Relevant job experience in account management, tourism or other customer‐oriented roles.
Strong communication skills and the ability to remain friendly and calm in all situations.
A customer‐centric, problem‐so
📌 Account Manager Florence (Italia)
🏢 Altro
📍 Italia