Job Description
The POSITION: We are seeking a highly motivated Account Manager to join our growing Health Innovation team.
In this client-facing role, you will be responsible for managing and expanding strategic relationships with clients while driving the development and delivery of strategic consulting and projects. Working alongside multidisciplinary experts across strategy, medical affairs, market access, technology, policy, communications, and innovation, you will play a key role in driving both client success and growth. You will support pharmaceutical, biotechnology, medtech, digital health company, healthcare providers and institutional stakeholders in designing and implementing healthcare innovation initiatives across digital health, patient engagement, artificial intelligence, connected care, and innovative models of care.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Client Relationship Management
- Serve as a primary point of contact for assigned clients, building trusted relationships.
- Understand client business objectives, challenges,



and strategic priorities to proactively identify opportunities for support and growth.
- Translate market, healthcare system, and stakeholder insights into actionable recommendations.
- Ensure high levels of client satisfaction through effective communication, responsiveness, and project oversight.
- Manage ongoing client engagements and coordinate activities across multidisciplinary project teams.
- Support account planning activities, including client mapping, stakeholder engagement, and growth strategies.

Project Management & Delivery Excellence
- Manage multiple concurrent projects while maintaining high standards of execution and client service.
- Lead the planning, execution, and successful delivery of client projects.
- Define project scope, objectives, timelines, deliverables, governance structures, and resource allocation in alignment with client expectations.
- Monitor project progress, budgets, milestones, risks, a

📌 Health Innovation, Account Manager (Italia)
🏢 Define Ventures
📍 Italia