Job Description
You will join our Retail & Point of Sales team, supporting business transformation and digitalization projects for retail clients in an international context.
Your Missions
Gather and document requirements for retail and point of sales system enhancements and new features
Write and refine user stories and epics for development teams
Prepare configuration guidelines for retail and POS solutions
Support development and testing phases, ensuring requirements are met
Collaborate with business partners and IT teams to translate retail business needs into technical specifications
Identify gaps in existing retail and POS functionalities and propose improvements
Ensure security and compliance requirements are considered in solution design
Provide training and documentation to end users and support teams
Your Profile
5-7 years of relevant experience as a Business Analyst, with a focus on retail and point of sales projects
Experience in requirements gathering, documentation, and process improvement for retail and POS systems
Experience with configuration guidelines and supporting development/testing phases
Experience in business transformation or digitalization projects within the retail sector
Experience with technical teams and understanding of IT landscape
Bachelor's degree in Business, Information Systems, or equivalent
English and Italian fluent
You demonstrate strong communication skills
You demonstrate strong analytical and problem-solving skills
You demonstrate strong organizational skills
You demonstrate adaptability in multicultural environments
What We Offer
An international community bringing together 110+ different nationalities
An environment where trust has a central place: 70% of our key leaders started their careers at the first level of responsibilities
A robust training system with our internal Academy and 250+ available modules
A vibrant workplace that frequently gathers for internal events (afterworks, team buildings, etc.)
At Mantu, sustai
📌 IT Business Analyst (Italia)
🏢 Altro
📍 Italia