Description The opportunity We want to share an exciting new opportunity within our newly formed Service Business Unit We are currently seeking an experienced and strategic Training & Development Manager to join our dynamic Global Operations team. In this pivotal role, the successful candidate will directly report to the Head of Global Operations & Networks. They will be at the forefront of developing, overseeing, and optimizing our training networks across multiple regions and partners, ensuring the delivery of high-quality service trainings and ultimately, customer satisfaction. We are looking for a visionary leader with a robust and successful background in training and development organization build‐up and running. The ideal candidate should have the capability to manage a diverse and international team, bringing together various talents, partners and expertise to drive our training initiatives forward. How you'll make an impact Lead and develop the global service training network, fostering a culture of excellence, collaboration, and continuous improvement.



Drive strategic initiatives, including the expansion of training capabilities and the realization of the "Service Academy" vision. Ensure high-quality training delivery across all regions and product lines by establishing standards, policies, and efficient processes. Monitor performance and optimize operations, using data‐driven insights to enhance training effectiveness and resource utilization. Build strong stakeholder relationships, incorporating feedback to continuously improve training services and meet evolving business needs. Your Background Bachelor's degree in Business, Education, Human Resources, Business Administration, Engineering, or a related field. Master's degree is optional but preferred. Minimum of 7 years of experience in large organizations. Strong leadership and team management skills, minimum 5 years of experience leading large teams. Strong customer focus and result oriented. Excellent

📌 Training & development manager (Italia)
🏢 Experteer Italy
📍 Italia