Experteer Overview As Senior Service Delivery Manager, you will ensure high-quality service provision and oversee reporting on service performance. You proactively manage day-to-day client relationships to maintain satisfaction and drive continuous improvements to protect contract continuity. You will coordinate with teams to meet contractual commitments and plan a broader client relationship strategy. The role focuses on reducing costs, improving service, and pursuing new business opportunities, contributing to the organization's contract success and growth. Retribuzione / Benefits Ensure quality provision of service and oversee its management and reporting Oversee day-to-day operations to meet contractual commitments Proactively manage client relationships to sustain high satisfaction Drive continuous improvement to ensure contract continuity Collaborate with others to plan client relationship strategy focused on cost reduction, service improvement, and new business #J-18808-Ljbffr

📌 Managing service delivery manager (Italia)
🏢 Experteer Italy
📍 Italia