Experteer Overview In this role you lead the engineering organization building the Kong AI gateway, shaping how customers govern AI and LLM-driven innovation. You will steer technical delivery, influence culture, and align the team with Kong's mission to enable API-first AI adoption. You will tackle leadership, scalability, and customer-experience challenges, partnering with cross-functional stakeholders to deliver high-impact outcomes. This is an opportunity to drive AI governance at scale and mentor engineers in a dynamic, collaborative environment. Retribuzione / Benefits Hire, mentor and grow engineering teams focused on collaboration and innovation Manage workload, KPIs and SLAs to ensure high-quality outputs Own the customer escalation process, coordinating with Sales, CX, Sales Engineering and customers Organize teams to fit into the wider org and help the company succeed Set and manage expectations with other engineering teams,



senior management and external stakeholders Provide constructive feedback, run 1:1s, resolve interpersonal issues and conduct performance reviews Responsabilità 5+ years of engineering management experience with a strong focus on customer experience Solid AI/LLM expertise in APIs/models for multiple providers, self-hosted models, RAG and Vector Databases, MCP Experience managing performance reviews, hiring and compensation Experience leading remote/distributed teams On-premise, cloud and hybrid product background Proven customer relationship skills Business fluent English (written and verbal) Experience managing Rust projects Premio: hands-on experience with NGINX/Open Resty backend services Bonus: project management in an Enterprise Software company #J-18808-Ljbffr

📌 Software engineer (Italia)
🏢 Experteer Italy
📍 Italia