General Manager (Bang & Olufsen luxury audio products stores)
About the Role: The General Manager of ASBC Italy plays a pivotal role in sustainable and profitable sales growth, exceptional customer experiences, and premium services across all Lines of Business (LOB) of Bang & Olufsen.
Mission
To lead, coordinate, and continuously enhance the performance and collaboration of all functions within the business unit. Foster a culture of engagement, excellence, and accountability. Represent the company to authorities, clients, and strategic partners. Act as a brand ambassador for B&O; in the region and ensure successful execution of business plans submitted to group management.
Key Responsibilities
Strategic & Commercial Growth - Designed and executed a unified omnichannel strategy (retail, e-commerce, B2B), driving significant growth of the B&O; Stage business and elevating customer experience across all touchpoints.
Operational Excellence - Established and optimized KPIs, SOPs, and inventory processes to ensure efficiency, profitability, and best-in-class service standards.
Team Leadership & Culture - Recruited, developed, and led high-performing teams, fostering a results-driven, inclusive, and customer-centric culture.
Market Development & Brand Activation - Expanded omnichannel presence, launched premium events for HNWIs, and executed integrated marketing to strengthen brand visibility and loyalty.
Governance & Strategic Reporting - Ensured compliance, operational integrity, and data-driven reporting, actively contributing to strategic and financial planning at the corporate level.
Requirements
Minimum 5 years of Commercial/General Management experience in premium/luxury/consumer electronics/furniture retail business.
Demonstrated success in growing brand equity and sales through strategic planning and operational execution.
Proven ability to lead, inspire, and manage teams across diverse functions and geographies.
Deep understanding of luxury/premium customer expecta
📌 General Manager (Italia)
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📍 Italia