Element is currently looking for an internal sales representative / CSR (m/f/d) for our sales team. The place of work is Mülheim.
Our Customer Service Representatives (CSRs) are the first central point of contact for customer inquiries and offers. You will play an important role in our sales success: You will process price and quote requests, respond to RFQs (Requests for Quotes) and work closely with our field sales colleagues and Materials Testing Axperts.
Your key to success is the ability to build a personal relationship with our customers – confidently and proactively via phone and email. In this way, you can ensure that our offers meet customer needs and become successful business deals.
This is what we have for you
Exciting and varied area of responsibility in a dynamically growing, international company
Collegial team that supports each other
Flexible working hours in the home office and at the location. Working hours account and 30 days of annual leave
Performance-oriented sales premio system
Company pension scheme combined with death insurance and occupational disability insurance
Welcome-Box
Free drinks and a fruit basket
Additional benefits such as Company Bike, support for volunteer work, corporate benefits, Element Academy, Wellbeing Partner Myndup etc.
Responsibilities
You will be responsible for the preparation and tracking of offers for our products and services – with a clear focus on closing and sales
You actively manage existing customers (account management) and build long-term, trusting customer relationships
You will proactively approach customers via telephone, e-mail and video calls and systematically identify up- and cross-selling potential
You will manage the entire sales cycle: from lead qualification to needs analysis and solution development to the successful conclusion of the contract
You understand the requirements of your customers and position tailor‐made solutions with clear added value
You will work closely with internal stakeholde
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