The Order Management Assistant supports the day-to-day management of customer orders and sales operations. This role is responsible for ensuring accurate order entry, maintaining data integrity within the ERP system, coordinating with internal departments, and supporting the order fulfillment process from order receipt through delivery.
Key Responsibilities
Enter and manage customer orders within the ERP system.
Verify order details, pricing, product codes, and customer information.
Maintain and update product master data, customer records, and price lists.
Monitor order status and proactively follow up on pending activities.
Support communication between Sales, Production, Logistics, Warehouse, and Finance teams.
Archive order confirmations, invoices, shipping documents, and related records.
Assist with invoicing activities and payment tracking.
Support stock allocation and product availability checks.
Ensure data accuracy and consistency across systems and reports.
Assist in preparing sales and operational reports.
Provide administrative support to the Commercial and Operations teams as needed.
Requirements
Strong attention to detail and organizational skills.
Good knowledge of Microsoft Excel.
Comfortable working with ERP systems and databases.
Ability to manage multiple tasks and meet deadlines.
Strong communication and teamwork skills.
Fluent Italian and good English.
Nice to Have
Experience in luxury, retail, wholesale, or consumer goods industries.
J-18808-Ljbffr
📌 Order Management Assistant (Italia)
🏢 Altro
📍 Italia