EMW Castellammare del Golfo, Sicily, Italy
EMW Castellammare del Golfo, Sicily, Italy
Deadline Date: Thursday 12 June 2025
Requirement: Principal Technician (IT Change Coordination)
Location: Sigonella, IT
Tempo pieno On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 1000
Required Start Date: 21 July 2025
End Contract Date: 31 December 2025
Required Security Clearance: NATO SECRET
Duties and Role:
IT Service Change Management
Provides status reports for implemented IT service changes to senior management.
Implements routine changes in a live IT service environment.
Generates schedule and time estimates for IT service changes.
Participates in analysing the risks, costs and benefits of proposed IT service changes.
Documents the procedures and changes made in IT service.
Change control
Develops, documents and implements changes based on requests for change.
Applies change control procedures.
Applies tools, techniques and processes to manage and report on change requests.
Requirements definition and management
Uses standard techniques to elicit, specify,
and document requirements for simple subject areas with clearly-defined boundaries.
Assists in the definition and management of requirements.
Assists in the creation of a requirements baseline.
Assists in investigating and applying authorised changes.
Risk management
Undertakes basic risk management activities.
Maintains documentation of risks, threats, vulnerabilities and mitigation actions.
Requirements
Skill, Knowledge & Experience:
The candidate must have a currently active NATO SECRET security clearance
Higher vocational training in a relevant discipline with 3 years post-related experience. Or a secondary educational qualification with 5 years post-related experience
3 years of practical experience in performing change requests from initiation to closure while engaging with relevant process owners and stakeholders
Training/Certifications: ITIL v3/v4 Foundation Certification
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