Overview As Team Manager, you spearhead a high-performing team and champion the brand's values to elevate client experiences. You will recruit, coach, and develop talent, building succession plans while nurturing long-term client relationships. Your role balances sales leadership with craftsmanship storytelling, ensuring exceptional service and product expertise. You work closely with cross-functional partners to boost business and uphold the Maison's standards. This role offers impact through people development, client-centric service, and brand stewardship. Benefits and Responsibilities Achieve monthly and annual team objectives Lead, coach and develop the team with tailored development plans Recruit, develop talents and secure succession in collaboration with Store Manager Set and monitor individual and team goals,



assess performance Motivate the team to drive business and maintain a harmonious work environment Foster product expertise and craftsmanship representation by the team Build long-term client relationships using clienteling tools to deliver exceptional service Drive business through floor management, visual merchandising, training and team animation Lead by example with a refined, consultative sales approach Ensure policy and operational standards are followed Manage personal client portfolio alongside team responsibilities Qualifications Minimum 5 years of experience in retail or luxury sales Excellent client development and relationship-building skills Strong organizational, leadership, and performance management abilities Proficiency in Italian and English High emotional intelligence, discretion, and empathy Strong communication and listening skills Passion for artisanal craftsmanship and heritage storytelling Ability to work with cross-functional teams and influence without authority Adaptability and resilience in a fast-paced environment #J-18808-Ljbffr

📌 Team manager (Italia)
🏢 Experteer Italy
📍 Italia