Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

YOUR MISSION

In Glovo, we want to change the way consumers buy groceries, and we believe that if we want to revolutionize the industry, we need to deliver a WOW experience to our clients. To reach this WOW effect you will be managing and coordinating one of our darkstores focusing on safety, quality, customer experience, productivity, and fun.

On a daily basis, you can expect to:
- Ensure a safe work environment for all your team
- Review the work forecasts and determine productivity requirements to produce during the day to meet the overall building objectives.
- Proactively identify and lead process improvement initiatives
- Balance labor,



ensuring that you are operating a balanced and efficient MFCs while meeting all production goals
- Embrace a start-up mentality and emphasize Glovos’ Core Values

Responsibilities
- Responsible for at least one MFC
- You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs.
- Motivating, coaching, reporting, and providing feedback of pickers’ and pickers leads’ performance continuously.
- Coordinate physical and virtual workflows, or flow of orders and materials to ensure products are available dispatched on time.
- Allocate labor, lead meetings, direct and assign job duties for your team.
- Perform in depth problem solving in all areas to ensure successful and continuous operations.
- Train, audit, and support employees to perform Glovo standard operating procedures and utilizing equipment and software
- Ensure pickers have proper tools to perform the job and coordinate r

📌 MFC Store Manager (Milano)
🏢 Delivery Hero
📍 Milano