Warranty administrator and Technical Support (f/m/x)
Make individual mobility more enjoyable and sustainable by advancing technology and people – As one of the top 100 automotive suppliers worldwide, Webasto actively shapes the transformation of the industry through expertise and forward-thinking solutions. Our goal is to make mobility a full sensory experience, working toward more comfort, wind in your hair, the perfect temperature in any season, and driving with a clear conscience – for a safe and sustainable future. We bring joy to mobility – are you in?

Responsibilities
- Manage warranty and 0 Km requests from aftermarket and OE customers
- Manage analysis and reporting related to warranty and 0 Km materials
- Contribute to the telephone support service by providing technical support via phone/email for the entire range of Webasto products
- Actively collaborate with internal departments (R&D;,



Quality, Sales) to analyze technical issues and customer assistance requests
- Perform interventions at customer locations

Qualifications
- High school diploma, preferably in mechanical or electrical subjects
- Knowledge of MS Office (Excel, Word, Outlook), Internet Explorer, and, if possible, SAP
- Knowledge of the English language
- Analytical mindset and attention to detail
- Ability to work in a team, results-oriented, and customer-focused

Applications from qualified individuals with disabilities are expressly welcome.

Benefits
- Optimal Organization
- Work Life Balance
- Career & Development
- Health & Care
- Work Culture & Environment
- Additional Benefits

📌 Warranty administrator and Technical Support (Bologna)
🏢 Webasto Group
📍 Bologna