Credit Controller - EMEA
*Role available in Milan, London and Madrid*
Our Credit Control team is responsible for processing all activities related to cash collection for the company. This role is fundamental because you will be interacting closely with K2’s clients to ensure all invoices are collectable and there are no issues leading to payment disputes. It is important that you are a confident communicator that can handle difficult conversations with tact and yet be firm while representing K2.
The primary role of the Credit Controller EMEA involves dealing with the most complex markets and clients on the timely collection of all invoices.
Responsibilities
- Following up on invoices and escalating overdue payments in line with established processes.
- Sending invoices to clients via various means, including portals and other platforms.
- Processing incoming payments in various currencies in compliance with financial policies and procedures, and posting them to customer accounts in SAP.




- Reconciling assigned accounts on the Accounts Receivable ledger to ensure all payments are accurately recorded and allocated, and issuing customer statements as required.
- Reviewing payment terms for new customers and assessing their creditworthiness, using credit agencies such as Creditsafe via online applications.
- Forecasting client payments for cash flow management purposes.
- Attending monthly EMEA Cash Collection meetings and providing updates on DSO.
- Establishing relationships with clients’ Accounts Payable departments.
- Dealing with various queries and escalating issues when necessary.
- Working closely with the Sales and Business Operations teams to ensure effective communication.
- Proactively identifying and recommending opportunities for improvement in existing procedures and processes consistent with company policies.
- Ad-hoc duties and projects as directed by the line manager.

Requirements & Skills
- Proven success across all aspects of account management, debt

📌 Credit Controller EMEA (Italia)
🏢 Centre d'Estudis Demogràfics
📍 Italia