About the Company
ACMA , headquartered in Bologna, Italy, is one of the leading manufacturers of packaging machines in the consumer goods market, with a large international share. ACMA designs and manufactures automatic packaging machines for a range of industries, including confectionery (chocolate, baked goods, candies and gums), personal and home care (liquids, powders and bars), tea and coffee.
ACMA is part of Coesia , a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia has 137 operating units in 36 countries, a turnover of about 2 billion euros and over 8,000 employees.
About the Role
We are looking for a 6 months Intern to support the ACMA Customer Service team in the following activities:
- Create offers and economic proposals for Spare Parts in collaboration with the tutor;
- Support the team in the spare parts business to achieve the area objectives;
- Set-up and constant follow-up of spare parts offers
- Creation of suggested spare parts lists
- Monitoring of market penetration and new actions to increase the business
- Support ACMA foreign company offices for the previously listed activities by supervising the progress in achieving the economic targets
- Provide remote support to our Client Companies worldwide.
What You Need to Be Successful
• Degree in Economics & Business Administration or Languages;
• Excellent knowledge of English language preferably at a business level. The knowledge of a third language is highly appreciated plus (German, Spanish or French);
• Knowledge of SAP is a favorable plus;
• Communication skills and customer orientation;
• Strong human relationship builder among different professional environments and diverse cultures;
• Precise and meticulous, attention to details is fundamental;
• Highly organized;
• Previous experience in Customer Service will be appreciated.
Coesia is an equal-opportunity employer and embraces diversity and inclusion.
📌 Customer Care Intern (Italia)
🏢 ACMA
📍 Italia