In this Specialist role, you help customers get the most from Apple products and services by understanding their needs and tailoring recommendations. You contribute to a welcoming, inclusive store culture while delivering an exceptional ownership experience. You stay informed on products and purchase options, support teammates, and help drive Apple’s renowned customer service. This is a fast-paced, cross‑functional environment where your impact is measured by customer satisfaction and loyalty. You join a mission to create owners of Apple products through knowledgeable, personalized service.Retribuzione / Benefits
- Deliver excellent customer service by understanding needs, identifying ownership opportunities, and presenting relevant products and services.
- Explain purchase options and educate customers on how to buy, ensuring a smooth ownership experience.
- Stay informed about Apple products, services, and sales processes to provide accurate guidance.
- Support peers by sharing knowledge and helping with ownership opportunities.




- Maintain accuracy and follow store guidance;
perform other tasks including general customer service as needed.
- Foster an inclusive store environment by respecting differences and embodying Apple’s inclusion values.

Responsabilità
- Knowledge of Apple products and services (preferred)
- Ability to personalize solutions based on customer needs and communicate effectively
- Ability to work in a fast‑paced, multi‑customer environment
- Team‑oriented with shared responsibility and accountability
- Curiosity and willingness to learn from others and contribute to growth
- Ability to handle sensitive or confidential information in line with Apple values
- Availability to work nights, weekends, and public holidays as required by store needs
- Proficiency in the local language (written and spoken);
sign language supported

Requisiti fondamentali#J-18808-Ljbffr

📌 Specialist (Sales) (Italia)
🏢 Experteer Italy
📍 Italia