01 ago
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Td Synnex Italy
|
Italia
01 ago
Td Synnex Italy
Italia
Job Purpose Internal co‑owner of accounts with FSE / IKAM for the largest accounts, delivering customer satisfaction and developing new sales opportunities. Key account management for a defined set of mid‑sized partners across the TD SYNNEX portfolio, incentivised based on total portfolio.Responsibilities
- Maximise call potential and outcomes using a variety of sources to gain customer information.
- Generate new business opportunities by planning outbound calls to customers.
- Engage customers in conversations about solutions and product areas.
- Offer recommendations to enhance the value proposition by collecting information to understand business requirements.
- Achieve monthly/quarterly revenue and margin targets for the aligned customer segments.
- Build excellent customer relationships through proactive engagement.
- Develop partner relationships (account planning, cross‑selling, etc.).
- Provide, sell, and negotiate product information, pricing, special offers, and promotions.
- Attain key performance indicators such as daily talk time and outbound calls.
- Sell the benefits of using TD SYNNEX and the company value proposition.
- Identify project opportunities and engage with BDM/ISS when specific product/vendor knowledge is required.
- Engage in active inside selling and intelligent project fishing;
manage customer backorders with specialist knowledge.
- Generate and own a pipeline of deals in TD SYNNEX's CRM system, ensuring regular review, update, and active closure of opportunities.
- Provide accurate and timely quotations to customers.
- Ensure TD SYNNEX maintains service level agreements with customers.
- Manage customer backorder expectations and reporting.
- Proactively develop relationships with key internal and external contacts.
- Ensure the CRM system is well maintained and provides correct customer information.
Knowledge, Skills and Experience
- 1–2 years of experience in sales or an equivalent educational background.
- Numeracy with strong att
📌 Internal Sales Executive (Italia)
🏢 Td Synnex Italy
📍 Italia