Job Description Our Housekeeping Porters play a crucial role in maintaining the impeccable standards of cleanliness and presentation expected at our 5-star luxury hotel. They support the housekeeping team by ensuring public areas, back-of-house spaces, and guest room corridors are spotless and orderly, contributing to an exceptional guest experience.Key ResponsibilitiesHousekeeping Operations
- Deliver fresh linen, towels, and guest amenities to guest floor pantries and Room Attendant carts as needed.
- Collect soiled linen and towels from guest rooms and service areas, transporting them to the laundry.
- Empty trash and recycling bins from guest rooms and service areas, ensuring proper disposal.
- Assist Room Attendants with the removal of heavy trash, moving furniture, or other physically demanding tasks as required.
- Stock and organize housekeeping storage rooms, pantries, and trolleys with supplies, ensuring they are always tidy and well-maintained.
- Deliver special requests to guest rooms, such as extra towels, pillows, rollaway beds, or cribs, in a timely and courteous manner.




- Ensure guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Orient Express local SOP and Leading Quality Assurance (LQA) and Forbes Five Star standards, and aim to achieve the targets set by management.

Public Area & Back‑of‑House Cleaning
- Clean, dust, vacuum, sweep, and mop all public areas including lobbies, hallways, elevators, stairwells, guest corridors, and public restrooms.
- Ensure public restrooms are continuously stocked with paper products, soap, and other supplies, and maintained to the highest hygiene standards throughout the day.
- Clean and polish furniture, fixtures, and decorative items in public spaces.
- Empty and clean waste receptacles in all public and back‑of‑house areas.
- Maintain cleanliness of back‑of‑house areas such as employee break rooms, offices, and service corridors.
- Clean windows and glass surfaces in public

📌 Housekeeper Porter (Italia)
🏢 Orient express
📍 Italia