Serioplast, a global leader in rigid plastic packaging, is looking for a Customer Relations Intern to join our Commercial Team at our Global Headquarters in Seriate (BG).

What will you do?
- Handle simple quotations (e.g. new packaging, new master, freight, samples, etc.) that do not require Capex, with Key Account Executive approval
- Perform condition analyses and simulations to optimize pricing, later validated by the Key Account Executive
- Periodically update price lists in all their components (resins, masterbatch, pack & freight,)
- Upload price lists and sales orders into SAP
- Collect information on cost increases (raw materials, energy, HR, etc.) to support potential price reviews
- Know, suggest updates to, and monitor the correct application of contractual clauses
- Supervise product and packaging changes ensuring coherence with sales conditions
- Help to perform periodic analyses on rebates vs. sales, sold volumes vs plan, depreciations, return on investments, and other financial metrics
- Elaborate,



analyze and monitor relevant KPIs aimed at maximizing sales margins (e.g. sold vs. planned, master usage, material yield, packaging rotation, number of mould/color changes, safety stock, obsolescence, forex, end-of-line, non-conformities, inflation, etc.)
- Collaborate with Key Account teams in drafting commercial budgets and analyze order history to ensure accurate forecasts
- Collaborate with Manufacturing Plants to gather feedback on production trends and refine forecasts
- Assist in brainstorming sessions with Clients to identify cost-saving opportunities

What are we looking for?
- Associate’s or Bachelor’s degree in Economy or equivalent field
- Good understanding of supply chain processes and business economics
- Excellent knowledge of English
- Accountability, Problem-solving, Resilience, Team Play

What We Offer
- Continuous training: Grow by collaborating with industry experts and learning in a global environment
- Dynamic and international workp

📌 Customer Services Intern (Italia)
🏢 Serioplast
📍 Italia