Technical Coordinator, Customer Experience Center (Italia)

Technical Coordinator, Customer Experience Center (Italia)

01 ago
|
Dormont Manufacturing
|
Italia

01 ago

Dormont Manufacturing

Italia

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life‑saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us
Job Description
The Technical Coordinator is the hands‑on custodian of day‑to‑day operations for Rockwell Automation’s Customer Experience Center in Bologna. You will ensure demo, proof‑of‑concept (PoC) assets and training assets are always ready, safe, and current;
host customer and leadership visits;
coordinate asset buildsand upgrades;
and support upskilling events for customers, partners, and internal teams.



This is an onsite role with strong growth potential.
Your Responsibilities:
- Maintain demo assets across hardware, software, and IT;
perform/organize repairs, upgrades, and firmware;
keep standard images/configurations and restore points.
- Administer licensing, activation, and patching for Rockwell Automation software stacks.
- Maintain spares/cables/consumables/tooling;
keep inventory accurate/auditable;
support budgeting, quotes/POs, and reconcile deliveries.
- Keep as‑built files, schematics, procedures, change logs, demo notes, wiring changes, and safety updates current.
- Translate stakeholder needs into requirements/BOMs and coordinated implementation plans.
- Coordinate cabinet/panel builds with internal‑external teams and vendors, schedule commissioning and drive quality issues to closure.
- Proactively plan new or refreshed assets aligned to customer demand and product lifecycle.
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📌 Technical Coordinator, Customer Experience Center (Italia)
🏢 Dormont Manufacturing
📍 Italia

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