Experteer Overview In this role, you design and tailor organizational change management plans for AI‐focused customer engagements, turning AI use cases into actionable adoption strategies. You work with AI teams and stakeholders to map context, personas, and change impacts, applying a formal OCM framework to drive adoption. You'll create structured assets, identify risks, and align OCM with overall delivery plans. This is a hands‐on role that helps customers transform with AI while contributing to continuous improvement of OCM practices.
Responsibilities Design OCM delivery drafts aligned to AI use cases (communication, training, readiness)
Collaborate with AI teams and customer stakeholders to understand business context and user personas
Apply OCM framework to develop adoption strategies supporting transformation goals
Develop OCM assets (messaging frameworks, stakeholder maps, training outlines, readiness assessments)
Identify change risks and mitigation strategies
Ensure OCM materials integrate with overall engagement plans with delivery teams




Adhere to project governance and documentation requirements
Share best practices and templates to build OCM team capability
Contribute insights from customer feedback to improve OCM delivery
Qualifications 5+ years in Organizational Change Management, ideally in technology or AI consulting
Experience designing communication, training, and adoption materials
Strong consulting and problem‐solving abilities
Ability to collaborate with cross‐functional technical and business teams
Excellent communication and presentation skills; able to simplify technical topics
Strong analytical and organizational skills
Familiarity with project management principles
Experience designing or contributing to training content
Benefits Well‐being benefits
Learning programs with certifications (Microsoft, Google, Amazon, Skillsoft)
Volunteering opportunities
Diverse and inclusive culture
Career development
Flexible work options
J-18808-Ljbffr

📌 Ocm Consultant (Italia)
🏢 Altro
📍 Italia