The selected candidate will join the Service Department, comprising the After‑Sales and Spare Parts teams, and will act as the main point of contact for customers for all post‑sales service activities. Act as the primary contact for customers on all post‑sales service‑related topics, ensuring continuous support and a high level of customer satisfaction.
Coordinate and monitor service requests, including assistance, maintenance, auditing, and spare parts supply, ensuring accurate and timely execution in collaboration with internal functions (Engineering, Sales & Spare Parts, Procurement, Production Planning, Warehouse, and international subsidiaries).
Manage the sales of original spare parts and accessories, identifying business opportunities among existing customers and prospects.
Prepare commercial offers, negotiate sales conditions, and manage the process through to order closure.
Support Area Managers in defining commercial offers,



contributing to the sizing of spare parts sales within the overall proposal.
Monitor spare parts performance by customer and geographical area, analyzing sales volumes, service levels, backlog, order processing times, and compliance with payment terms.
Identify operational or commercial issues and propose corrective actions and continuous improvement initiatives.
Bachelor’s or Master’s degree in Mechanical Engineering or Electrical Engineering.
At least 2 years of experience in spare parts sales, aftermarket, or machinery‑related roles.
Solid understanding of logistics, warehouse operations, order management, and ERP systems.
Excellent interpersonal, commercial, and negotiation skills.
Fluency in English.
Availability for international business travel.

📌 Sales Engineer Commercial Engineer (Italia)
🏢 Lean Six Sigma Black Belt
📍 Italia