Role in the CEG Team The Customer Experience Group (CEG) at Agoda is our dedicated support team, focused on providing assistance and solutions for booking‐related inquiries. As the primary point of contact for our customers and partners, the CEG plays a crucial role in ensuring a seamless and satisfactory experience. Key Responsibilities Running discovery phases and helping define product requirements
Testing prototypes and hypotheses with users to collect feedback
Present your work to peers and leadership, async and in‐person
Take part in weekly design critiques, workshops, all hands, and squad meetings
Champion cohesion and consistency in UX design that unites a growing family of products/features
Be a strategic leader with a vision in how to implement experiences that represent the most customer‐centric intersection between design, business, content, and technology
Product Designer at Agoda means you have a track record of You work alongside design partners in driving discovery and ideation workshops and align the group around a vision and approach




You have a track record of crafting sophisticated flows and customer journeys
You can think and craft at a system level, not just interface elements or pages
You can balance multiple priorities and successfully deliver in a fast‐paced, dynamic environment
5+ years of full‐time experience as a UX/Interaction designer for digital or web‐based products; in‐house designer experience highly preferred
Qualities we value in designers Effective articulation of ideas and design solutions
Translation of quantitative & qualitative insights into design decisions
Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providin

📌 Product Innovation Designer (Italia)
🏢 Altro
📍 Italia