Position The position is based in Rome.
The IS&T; Workplace Operations Specialist reports to the IS&T; Unit Director and operates within a global luxury Group, contributing to the delivery and evolution of the Digital Workplace services across multiple regions and business units.
The role ensures a premium, seamless end-user experience aligned with Maison and Group IS&T; standards and governance. It requires strong coordination with central IS&T; teams domains, regional IT functions, and corporate stakeholders to guarantee consistent service quality across the organization.
This position is key in supporting high-end corporate users, boutiques and executive environments.
Job Responsibilities Support and execute strategies to support, maintain and build modern digital workplaces by integrating collaboration tools, communication platforms, and user-centric technologies to enhance employee experience and productivity;
Identify and implement emerging technologies and best practices to continuously improve the workplace environment, including sustainable IT initiatives;




Continuously assess and improve user experience through usability testing, feedback collection, and training programs to ensure alignment with user needs and business objectives;
Lead engineering, operations, and governance of workplace technologies (endpoints, collaboration tools, mobility services) across corporate offices and boutiques, ensuring alignment with Brand and Group standards;
Act as the main technical escalation point, providing expert-level troubleshooting for complex or critical issues and driving root-cause resolution;
Deliver high-quality technical support for executive users and premium environments;
Collaborate with central IS&T; teams to contribute to architecture principles, governance, and strategic roadmaps;
Drive local implementation of global workplace initiatives, ensuring proper integration and adoption;
Ensure compliance with Group standards, lifecycle management, and workplace str

📌 IS&T Workplace Operations Senior Specialist (Italia)
🏢 Altro
📍 Italia