Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur—by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented. The Sales Associate will join our team reporting to the Store Director. You will build relationships with customers and maximize sales opportunity, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience.
Partner with management team to strategically achieve sales targets
Strive to always increase brand and product knowledge
Master selling skills to satisfy customer needs
Take action to maximize the sales opportunity on all categories
Embrace and promote our Retail Excellence Program with both clients and staff
Ensure superlative customer service standards, to meet customer expectations
Act as brand ambassador to build relationships with new customers and VIP clientele
Deliver the ultimate Versace experience to increase customer loyalty
Drive results through delivering an elevated customer experience both during and after sale service
CRM
Capture customer data all the time
Proactively take possible actions to maintain a long‐term relationship with customers
Participate in the organization of In‐store & Promotional events
Implement and manage the boutique's community outreach program to maintain active social relationships with clients
Operations
Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.)
Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set‐up
2+ years' experience in ret
📌 Fashion Sales Associate (Italia)
🏢 Altro
📍 Italia