Your mission
We are looking for a Manager, Technical Information to oversee the creation, maintenance and distribution of all technical documentation and product information for Hiab Loader Cranes. In this vital role, you will ensure that our customers, service teams, manufacturing personnel and regulatory authorities have access to accurate, compliant, and user-friendly information throughout the entire product lifecycle. Additionally, you will play a key role in empowering our frontline organization by organizing essential technical training.
Key responsibilities
Lead the Technical Information function
Continuously develop the deliverables of the function, and ways of working, seeking for technological opportunities
Owner of TI-related system architecture and platforms
Set expectations, action plans, priorities, and KPIs for the function
Focus on individual development, good and safe work environment
Establish and follow-up on annual budget
Ensure the quality of the work meets the customer expectations and secures Hiab's world class position
High-Quality Technical Documentation
Timely Delivery of Information
Support for Customers and Service Teams
Regulatory and Safety Compliance
Strong Cross-Functional Collaboration.
What we are looking for
Bachelor Degree in Industrial Engineering, Mechanics or Electronics
2 years of experience in Machinery Industry in the area of Technical Information
Media and content management tools. Deep knowledge in factual communication and methods to distribute product information
IT systems for advanced content management, AI, knowledge base, translation engines
Creates clarity and engagement around broader strategy and goals, consistently shares relevant information and role models Hiab values
Builds and communicates clear team structure and roles, sets effective objectives, and motivates through well-allocated responsibilities
Supports and provides on-the-job skills training, offers encouragement and feedback, and delegates tasks to f
📌 General Engineering (Italia)
🏢 Altro
📍 Italia