Service & Parts Assistant Se sta pensando di inviare una candidatura, si ricordi di premere il pulsante apposito dopo aver letto l'intera descrizione. Are you organized, detail-oriented, and enjoy working with customers and technical departments? We are looking for a new Service & Spare parts assistant to join our team You might be the right person for us. At SANOVO TECHNOLOGY ITALIA, we promote a collaborative and engaging work environment aimed at supporting employee development. We are committed to maintaining high levels of employee satisfaction to achieve the best possible results. Reporting to the Service Manager, the Service & Parts Assistant plays a key role in ensuring that our products and services consistently meet customer expectations in terms of quality and delivery. The role requires close interaction with various internal departments (Warehouse, Purchasing, Administration), contributing to continuous improvement of service quality and customer satisfaction. Main Work Tasks Invoicing of all mechanical installation, commissioning,



and service activities Allocation and costing of all expenses related to mechanical installation and commissioning activities to the relevant projects, upon confirmation from the Project or Service Manager Management of travel and accommodation expenses related to installation and commissioning activities Close cooperation and coordination with Logistics, Purchasing, and Administration departments Backup support for Parts and warranty shipments, based on information provided by the Project and Logistics departments Handling of all documentation required for shipments and exports (Italy, EU, and non-EU countries), ensuring compliance with customs regulations Management of return orders and related documentation Ensuring timely delivery of spare parts required for service visits Monitoring and maintaining adequate stock levels Providing professional, customer-oriented support while ensuring compliance with company payment polic

📌 Service & Parts Assistant (Italia)
🏢 Informatica / Software
📍 Italia