At Board, we power financial and operational planning solutions for the world’s best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence.
We strongly believe every colleague brings unique value to our whole. We collaborate openly and effectively to deliver results and celebrate our shared success, thrive on innovation and embrace a growth mindset to aim higher every day.
Do you enjoy finding solutions aimed at improving customers’ lives? Are you detail-oriented yet able to communicate at a high level? Do you have the personality, the systematic approach, and the know-how to align internal, external and partner organizations through the customer journey? If so, keep reading.
Board is looking for a dynamic candidate who has proven customer success experience to support Board customers in Spain and Italy on their journey from prospects to active users and on to lifelong advocates of Board solutions. You do this by securing customer adoption, minimizing churn rates and advocating internally on their behalf to help ensure Board solutions are customer-led.
As a Board Customer Success Manager you will focus on retaining, building and growing the current customer base. Working closely with the Sales Teams and acting as a bridge between various teams, and external partners, to make sure that our customers are set up for success. You will also be instrumental in creating long-lasting partnerships and responsible for driving positive outcomes. You know how to curate plans for customers that drive successful deployment, user adoption as well as being able to demonstrate in a tangible way to your customer portfolio ongoing health, the ROI value they are achieving by using Board and be a trusted advisor to them.
This is a unique opportunity to get involved in a highly visible,
📌 Customer Success Manager (Italia)
🏢 Board
📍 Italia