Overview
Patient Journey Manager
at Kyowa Kirin International plc
Italy, Lombardia territory
At Kyowa Kirin International (KKI), our purpose is to make people smile. This means more than drug discovery and development; it is about embedding care into everything we do to make a difference every day for those who need it most. We’re an inclusive pharmaceutical company that takes time to understand what really matters to our patients, their families, and their healthcare professionals, helping our people to take bold actions that deliver life‑changing solutions sooner. Our culture is rooted in our values: Teamwork, Commitment to Life, Innovation, and Integrity. They help us to push boundaries to deliver extraordinary impact and make KKI a brilliant place to work.
Job Purpose
Face of KKI, as single point of contact for HCPs and associated stakeholders. A Field based omnichannel conductor, with intimate knowledge of entire patient journey, focused on delivering a personalized, high value customer experience,



shortening the patient journey and improving outcomes aligned with KKI’s Rare Disease portfolio.
Partnering with internal and external stakeholders to deliver high quality scientific exchange, co‑create and orchestrate initiatives, aligned to KKI priorities and strategy across the entire patient journey that deliver improved outcomes and optimize the impact of KKI products to the vantaggi of patients aligned with our mission to make people smile.
Responsibilities
Key Responsibilities:
- Single point of contact for HCPs and stakeholders, an ambassador for Kyowa Kirin within geography
- Responsible for local implementation of Cluster & International Strategy and Patient and Customer Plan (PCP).
- Build business account strategies with practical insight from the field, applying the company vision, and develop the territory business plan following this strategy. Align and embed projects and plans to the overall brand plan by working cross functionally with Medical Affairs

📌 Patient Journey Manager (Italia)
🏢 Kyowa Kirin International
📍 Italia