Job Description
The Change Readiness Lead is the senior change leader on a 21‐month secondment/fixed‐term program. The role defines and drives the program's change strategy, readiness approach, governance, and delivery standards to ensure a consistent, high‐quality, business‐focused change experience across functions and business units. Reporting directly to the Program Change Director, the Change Readiness Lead owns the quality, consistency, and rigor of functional change outputs, establishes and governs the program readiness framework and criteria, standardises key capability interventions such as the Key User journey, and manages the day‐to‐day delivery, tracking, and governance of the integrated change plan.
Responsibilities
Define and own the Program Change Management Strategy, business engagement approach, and operating model.
Define go‐live gate criteria and readiness assessment approach; consolidate readiness inputs from all functional and business unit change leads.
Own the quality assurance process for all change impact assessments and key change deliverables.
Define and standardise the end‐to‐end Key User Learning Journey across functions and business units.
Own the Program‐wide change plan, manage cross‐workstream dependencies, run the change team's operating rhythm, and produce consolidated status reports to the Program Change Director.
Own the Program‐level change risk and issues log, ensuring owners and mitigations are assigned and escalating systemic risks.
Directly lead, manage, and develop the functional change lead team; hold business change leads to program standards through governance and QA.
Represent change and readiness at design authority, program leadership forums, and steering committee; act as deputy to the Program Change Director when required.
Build lasting organisational change capability – develop frameworks and standards that outlast the program.
Qualifications and Experience
8–10 years of progressive experience in change management
📌 o9 Change Readiness Lead (Italia)
🏢 Altro
📍 Italia
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