Mission Own and grow the Genesys business with Global System Integrators (GSIs) and the technology ecosystems of AWS, Salesforce, and Service Now across the region. Build deep, multi-level alignment (sales, pre-sales, delivery, executive) and drive awareness, enablement, pipeline, and bookings. What you'll do Partner strategy & planning: Build and execute a joint business plan per partner (coverage model, targets, prioritized industries/use cases, enablement plan, and marketing calendar). Map stakeholders (sales, pre-sales, practices, COEs, executive sponsors) and maintain multithreaded relationships. Awareness & enablement: Run playbooks and enablement paths (discovery, demo, competitive, deal registration, services packaging) for partner sales/SE/delivery teams. Orchestrate joint solution narratives: Genesys Cloud + (AWS / Salesforce Service Cloud / Service Now CSM & workflows). Go-to-market & pipeline creation: Launch vertical campaigns and ABM motions with partners (events, webinars, executive roundtables). Drive co-sell motions (deal registration, opportunity mapping,



account triads with partner sellers and Genesys AEs). Opportunity execution: Progress joint deals through a recognized sales methodology (MEDDICC); clear blockers; coordinate resources (SEs, PS, legal). Ensure services readiness (scoping, delivery models with GSIs, success plans). Governance: Run QBRs and monthly pipeline reviews with each partner. Track/report KPIs; manage MDF/co-marketing budgets; ensure brand and compliance standards. What success looks like (KPIs/OKRs) Year-over-year growth in influenced and sourced bookings (primary). Pipeline generation: sourced + co-sell pipeline vs target (coverage & hygiene). Partner productivity: #enabled sellers/SEs/certifications, #joint use cases launched, #registered opportunities, win rate. Executive alignment: cadence achieved (QBRs, EBCs), partner satisfaction (qualitative). Qualifications 10+ years in alliances/partner sales with GSIs and/or majo

📌 Strategic global alliances director (Italia)
🏢 Genesys
📍 Italia