About the RoleGrade Level (for internal use): 09The S&P; Dow Jones Indices sales team supports clients across the full commercial journey from first request through contract execution, entitlement and onboarding, and ongoing renewals working closely with Sales, Client Services, Finance, Product, and Legal to deliver a smooth client experience. The ImpactIn this role, you will help sales move faster and more accurately by owning key deal operations, spotting issues early, and keeping stakeholders aligned. Your attention to detail, ability to manage multiple priorities, and proactive communication will directly influence client satisfaction, renewal outcomes, and overall sales execution quality.ResponsibilitiesSupport the full sales cycle by processing sales deals and client requests accurately and on time (including licensing, entitlement, billing, renewals, and account maintenance).Partner with Sales to respond to and process inquiries in Salesforce, using clear guidelines while applying good judgment to resolve varied,



non‐routine issues.Manage agreement drafting and support negotiations by coordinating inputs across Sales and Legal, clarifying requirements, and keeping next steps moving.Collaborate with Finance, Product Management, Data Product Management, Client Services, Pricing Governance, and Legal to remove blockers, improve workflows, and raise quality through continuous improvement.Deliver excellent service to enhance customer satisfaction and adoption within existing accounts by actively listening, understanding the "why" behind requests, and communicating updates clearly to clients and internal stakeholders.Hold weekly meetings with Sales Representatives to share KPIs, highlight risks, prioritize actions, and align on team goals.Required QualificationsTypical experience of 2+ years in client services, sales support, or similar client‐facing role.Fluency in English and Italian.Proficiency with MS Office (especially Excel and PowerPoint) and Salesforce.Clear

📌 Associate Seller (Italia)
🏢 Banche e finanza
📍 Italia