We are looking for a Retail Operations Specialist to drive operational excellence across our global retail network, ensuring seamless execution and full alignment with HQ guidelines and business strategy.
Responsibilities and general duties:
Retail Operations & Compliance
- Ensure the consistent implementation of company policies, procedures, and operational standards across the retail network.
- Monitor and audit store compliance with operational guidelines, identifying areas for improvement and implementing corrective actions where necessary.
- Support stores in maintaining excellence in stockroom organization, visual standards, store maintenance, and operational processes.

Retail Performance Support
- Partner with Retail Managers, Area Managers, and Store Managers to ensure efficient store operations and seamless execution of business initiatives.
- Analyze operational KPIs and provide insights to improve efficiency, productivity, and service standards.
- Support the preparation and consolidation of retail reports, operational dashboards, and business analyses.





Inventory Management & Loss Prevention
- Coordinate and oversee annual physical inventories across all stores.
- Ensure accurate stock reconciliation and compliance with company inventory procedures.
- Monitor stock discrepancies and collaborate with stores to reduce inventory shrinkage and operational risks.
- Partner with Finance, Logistics, and Retail teams to maintain inventory accuracy and process integrity.

Store Support & Communication
- Act as the primary operational point of contact between stores and Headquarters functions.
- Coordinate store maintenance requests and follow-up activities to ensure timely resolution.
- Manage the uniform allocation process for retail employees across the network.
- Foster strong cross-functional collaboration with Retail, Finance, Logistics, HR, Visual Merchandising, and Client Experience teams.

Retail Excellence
- Promote a culture of operational excellence a

📌 Retail Operations Specialist (Italia)
🏢 Aquazzura
📍 Italia