ProServe is a new retail science consulting organization we are launching within EU Amazon Vendor Services (AVS), designed to address the most pressing and complex issues held by the senior leadership of our largest vendors and brands. We start from the customer's problem and work backwards to apply distinctive results that "only Amazon" can deliver, and develop science‐driven capabilities that create differentiating insight.
As a Senior Consultant, you will work with senior leaders of our largest vendors to tackle their most critical Customer, Product, and Channel eCommerce issues. You will use your customer understanding and industry insight to plan and execute engagements that transform vendor strategy and change the trajectory of their business growth. You will also work directly with our dedicated Data Science team to prototype custom solutions with the potential to scale to hundreds of vendors, and even change the market. As a core team member you will also work with vendors, team members, and internal and external partners to influence the way we work, how we serve customers,



and where we invest in future capabilities.
Key job responsibilities:
Delivery: Define and plan out complex integrated workstreams, delivering executive and board level briefings and materials, and taking responsibility for the engagement's success.
Engagement: Take ownership of driving the project towards a bar‐raising outcome. Be the face of the engagement team for vendors.
Program enhancement: Proactively share feedback and learning from engagements with Product Managers and Data Scientists to better design tools/frameworks for an enhanced vendor experience.
Training: Teach customers, partners, and internal teams about AVS professional services and innovation practices.
This is a customer‐facing role with relevant business travel when needed.
Basic Qualifications
7+ years of experience in strategic consulting or marketing, with management of large‐scale strategic projects at Executive

📌 Senior Consultant, ProServe (Italia)
🏢 Amazon
📍 Italia