Experteer OverviewIn this role you will oversee Hospitality & Soft Services across Richemont's offices and boutiques in Italy and Greece, ensuring high-quality service and alignment with Richemont standards. Dopo aver letto questa descrizione, invii il suo CV e le eventuali informazioni aggiuntive richieste facendo clic sul pulsante di candidatura. You will manage contracts, budgets, and performance KPIs while driving digital process improvements and ServiceNow integration. You'll lead cross‐functional teams, coordinate with landlords, and contribute to project work that enhances office and boutique operations.Retribuzione / BenefitsManage hospitality and soft services across offices and boutiques, including contracts, budgets, and KPI trackingCoordinate with landlords and office management on operational mattersDevelop hospitality methodologies aligned with Richemont standards and drive digitalization initiatives (visitor management,



car fleet)Ensure ServiceNow integration across sites for department servicesSupervise reception and mail/shipping servicesIntegrate hospitality and soft services in office and boutique projectsOversee implementation of new office processes and tailored boutique soft servicesManage budgets (Capex & Opex) for Hospitality and Soft Services; handle PO, payments, and deadlinesResponsabilitàDegree in Business Administration, Hospitality, soft services Management, or related field (preferred)5 years of experience in hospitality/soft services management; xrdztoy 3–5 years in a managerial roleExperience in a multinational environment; luxury industry preferredAdministrative, financial, and basic accounting competenceSAP proficiency (PO, GR, invoice control, supplier master data) and Microsoft Office SuiteFluent English (written and spoken)Strong organizational and planning skills; service‐oriented mindsetProactive, change‐management mindset; strong communication and leadership abilities #J-18808-Ljbffr

📌 Operations & Workplace Manager (Italia)
🏢 Experteer Italy
📍 Italia