The Red Hat Sales team is now seeking a Customer Portfolio Manager (Renewal Sales Specialist) to join us in Italy. In this role, you will be responsible for working on and closing renewal deals in the Enterprise / Strategic space, in cooperation with Account Managers, as well as growing the business. You'll have to become accustomed to complex contracts and bids, as well as dealing with a number of smaller renewals, in order to ensure high Renewal Retention Rates. Work with your customers to identify renewals, up-sell and cross-sell opportunities, and optimize quality of service, business growth and customer satisfaction
Manage forecasts and pipeline, record sales activity, schedule follow-up activities as needed, and track customer data using company-standard CRM tool
Work with Finance, Deal Desk, Legal, and Operations teams across the region to facilitate deals and make sure all necessary information is available
Work closely with the Account Managers on updating each other on progress and agree on next steps




Perform additional calls to top accounts agreed with the Account Managers throughout the year to ensure visibility in the account, environment and secure a higher renewal rate as well as keeping a close relationship with the customers
Prior experience in a sales role in public sector preferred
~2+ years experience in a technology or software sales position in outside sales, inside sales, telemarketing or sales administration, with a record of meeting/exceeding sales goals.
~ Strong knowledge of bid and contract management essential
~ Demonstrated success in a similar technology or software sales support position, e.g. outside or inside with a track record of achieving your goals
~ Understanding of complete sales cycle management, from prospecting to closing
~ High-quality customer service skills
~ Fluent Italian and English language skills

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📌 Outside Sales Representative (Italia)
🏢 Red Hat
📍 Italia