Business Analyst Retail & POS
Would you like to start a new professional adventure as a Business Analyst in one of our opportunities in the Retail industry in Italy?
Your missions?
- Act as the main liaison between Business and IT teams, translating business needs into functional requirements for POS and Retail solutions.
- Collaborate with Product Owners, Project Managers and Tech Leads to support product strategy and continuous improvements.
- Gather, analyze and document business requirements, user stories, epics and functional specifications.
- Support the rollout of POS solutions across multiple markets, ensuring successful adoption and addressing local business needs.
- Coordinate User Acceptance Testing (UAT), validate business processes and support go-live activities.
- Create and maintain functional documentation and training materials for business users and support teams.
- Provide third-level functional support by investigating and resolving issues after deployment.
- Ensure alignment between local market requirements and global product standards.

Your profile?




- Degree in Information Technology, Business, Supply Chain or equivalent experience.
- At least 5 years of experience as a Business Analyst in Retail, Supply Chain or POS environments.
- Experience with Microsoft Dynamics 365 Supply Chain Management, POS solutions and Agile methodologies.
- Fluent Italian and English (minimum B2/C1 level).
- Strong communication skills, stakeholder management and ability to work in cross-functional and international teams.

Nice to have:
- Experience with Jira, Confluence and Azure DevOps.
- Knowledge of system integrations between POS, ERP and logistics platforms.
- Experience supporting international rollouts in multi-country environments.

What do we offer?
- An international community bringing together more than 110 nationalities.
- An environment where trust is central and internal growth is valued.
- A solid training system with an internal Academy and avail

📌 IT Business Analyst (Italia)
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