Born in Belgium and now a truly global tech player, Odoo powers the growth of over 12 million users worldwide with smart, flexible business software.
Since landing in Italy in 2023, we've been on a mission: to help companies simplify, digitalize, and scale their operations—no matter the industry. From CRM to sales, invoicing, project management, manufacturing, and inventory, our ecosystem of fully integrated apps makes running a business smoother, smarter, and more efficient.
At Odoo, we believe technology should be powerful yet easy to use—and accessible to all. Join us and be part of a company that's reshaping the way businesses work.
As a Customer Care Specialist in our Indirect Sales team you will ensure the success of our partners and their customers by managing relationships, supporting adoption, and driving customer satisfaction.
This role is primarily administrative, focusing on efficiently managing a large portfolio of partners and their customers (representing +/- 500 subscriptions), balancing automation with personalized actions,



and ensuring smooth operations throughout the customer life cycle.
Responsibilities
Portfolio Management: manage a portfolio of approximately 500 customers, balancing automation (low touch) and manual actions (high touch) to ensure smooth operations and efficient support.
Customer Guidance: serve as the point of contact for partners and their customers, providing administrative assistance and guidance to help them agevolazioni from a seamless Odoo experience.
Sales Support: identify opportunities for growth and development within your portfolio, supporting the Sales team with actionable insights.
Proactive Problem Solving: work closely with internal teams to address administrative challenges and ensure customers receive the support they need to thrive.
Requirements
Undergraduate students or fresh graduates with a maximum of six months experience
Knowledge of Italian (C2) and English (C1)
Good organizational and administrative skills t

📌 Customer Care Indirect (Italia)
🏢 Altro
📍 Italia